Terms & Conditions

Terms & Conditions for Fire Terminator ANZ Website

Last Updated: June 6, 2025

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Welcome to the Fire Terminator ANZ website (www.fireterminator.com.au), operated by Inside Edge Solutions ABN: 18513289691("we", "us", "our"). These Terms & Conditions ("Terms") govern your access to and use of our Website and the purchase of products offered by us.

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Shipping & Returns Policies. If you do not agree to these Terms, you must not use our Website.
 

1. Definitions
 

• "Account" means a user account created on the Website.

• "ACL" refers to the Australian Consumer Law, as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).

• "Customer," "You," "Your" means the individual, company, or entity accessing or using the Website and/or purchasing products.

• "Products" means the fire suppression products and related goods offered for sale on the Website, including but not limited to FT JN1010 Hydrodynamic Spray, FT JN669, FT JN1010 Formula E-Li™, and FT JN1010 Marine™.

• "Website" means www.fireterminator.com.au (or your specific domain).
   

2. Use of the Website
 

2.1. Eligibility: By using this Website, you represent that you are at least 18 years of age or accessing the Website under the supervision of a parent or guardian.

2.2. Permitted Use: You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website.

2.3. Prohibited Conduct: You must not: * Use the Website for any fraudulent or unlawful purpose. * Attempt to gain unauthorised access to our computer systems or networks. * Interfere with or disrupt the integrity or performance of the Website. * Transmit any viruses, Trojan horses, worms, or other harmful computer programs. * Collect or harvest any personally identifiable information from the Website without permission. * Impersonate any person or entity, or misrepresent your affiliation with a person or entity.
 

3. Product Information
 

3.1. Accuracy: We strive to ensure that all information on the Website, including product descriptions, pricing, and availability, is accurate. However, we do not warrant that product descriptions or other content are error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
 

3.2. Illustrations/Images: Product images are for illustrative purposes only. Actual products may vary slightly in appearance.
 

3.3. Product Suitability and Application: Our Products are specialized fire safety equipment. It is your responsibility to ensure that the Products you purchase are suitable for your intended use and comply with any relevant local regulations or standards applicable to your specific application (e.g., industry-specific requirements, building codes). While we provide general information, we do not offer specific legal or regulatory advice on product application.
 

3.4. PFAS-Free Commitment: We are committed to offering PFAS-free fire suppression solutions. Information regarding PFAS compliance on our Website is based on current product formulations and testing.
 

4. Ordering and Payment
 

4.1. Order Acceptance: All orders placed through the Website are subject to acceptance by us. We reserve the right to refuse or cancel an order for any reason, including but not limited to product unavailability, errors in pricing or product description, or issues identified by our credit and fraud avoidance department.
 

4.2. Pricing: All prices displayed on the Website are in Australian Dollars (AUD) and are inclusive of GST where applicable, unless otherwise stated. Prices are subject to change without notice.
 

4.3. Payment: We accept payment via [list accepted payment methods, e.g., Visa, MasterCard, PayPal, Afterpay]. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Website.
 

5. Shipping & Delivery
 

5.1. Our shipping and delivery terms, including processing times, estimated delivery times, shipping costs, and restrictions, are detailed in our separate Shipping Policy, which forms part of these Terms. By placing an order, you agree to the terms outlined in our Shipping Policy.

6. Returns & Refunds
 

6.1. Our returns and refunds terms, including eligibility for change of mind returns, faulty/damaged items, and the process for initiating a return, are detailed in our separate Returns & Refunds Policy, which forms part of these Terms. By placing an order, you agree to the terms outlined in our Returns & Refunds Policy. Please note your rights under the Australian Consumer Law are fully respected.
 

7. Intellectual Property
 

7.1. All content on this Website, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of [Your Company Name] or its content suppliers and protected by Australian and international copyright laws. The compilation of all content on this site is the exclusive property of [Your Company Name] and protected by Australian and international copyright laws.

7.2. The "Fire Terminator" name, logo, FT JN1010, FT JN669, FT JN1010 Formula E-Li™, FT JN1010 Marine™, and other trademarks and service marks displayed on the Website are the registered or unregistered trademarks of [Your Company Name]. You may not use these trademarks without our prior written permission.
 

8. User Accounts
 

8.1. If you create an Account on our Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

8.2. You must notify us immediately if you become aware of any unauthorized use of your Account.

8.3. We reserve the right to terminate accounts, remove or edit content, or cancel orders at our sole discretion.
 

9. Privacy Policy
 

9.1. We collect, use, and disclose personal information in accordance with our Privacy Policy, which forms part of these Terms. By using the Website, you agree to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
 

10. Disclaimers and Limitation of Liability
 

10.1. Website "As Is": The Website and all content, products, and services provided through it are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, or products included on this Website.
 

10.2. No Warranties: To the full extent permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Website, its servers, or e-mail sent from us are free of viruses or other harmful components.
 

10.3. Limitation of Liability: To the maximum extent permitted by law, [Your Company Name] will not be liable for any damages of any kind arising from the use of this Website or from any information, content, materials, products, or services included on or otherwise made available to you through this Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
 

10.4. ACL Rights: Nothing in these Terms attempts to exclude, restrict, or modify any non-excludable rights or remedies you may have under the Australian Consumer Law or other applicable legislation. Our liability for breach of a condition or warranty implied by law and not able to be excluded is limited to the extent permissible by law, at our option, to the replacement of the goods or the supply of equivalent goods, the repair of the goods, the payment of the cost of replacing the goods or of acquiring equivalent goods, or the payment of the cost of having the goods repaired.
 

11. Indemnification

11.1. You agree to indemnify, defend, and hold harmless [Your Company Name], its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Website, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.
 

12. Governing Law and Jurisdiction
 

12.1. These Terms are governed by and construed in accordance with the laws of Queensland, Australia.

12.2. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Queensland, Australia, and courts entitled to hear appeals from those courts, with respect to any dispute arising out of or relating to these Terms or your use of the Website.
 

13. Changes to Terms

13.1. We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website following the posting of any changes constitutes acceptance of those changes.
 

14. Contact Information
 

14.1. If you have any questions about these Terms & Conditions, please contact us at:
 

• Email: info@fireterminator.com.au

• Phone: +61 1800 572 122