Accessibility Statement for Fire Terminator ANZ (Australia & New Zealand)

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Fire Terminator ANZ is committed to providing an accessible and inclusive online shopping experience for all our customers across Australia and New Zealand. We believe that everyone, regardless of their abilities, should be able to easily access information about our innovative firefighting solutions and make purchases on our e-commerce platform.
 

We are actively working to improve the accessibility and usability of our website, adhering to the internationally recognized Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as a minimum standard. These guidelines provide a comprehensive framework for making web content more accessible for people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.

 

Our Commitment to Accessibility Includes:

 

• Perceivable:

  • Providing text alternatives (alt text) for all meaningful images, allowing screen readers to convey visual content.

  • Ensuring clear and sufficient contrast between text and background colours for readability.

  • Offering content that can be presented in different ways (e.g., resizable text, consistent layout) without losing information or structure.

  • Providing captions or transcripts for any video or audio content.
     

• Operable:
   

  • Making all website functionality accessible via keyboard navigation alone, without requiring a mouse.

  • Ensuring interactive elements have clear focus indicators for users navigating with keyboards or assistive technologies.

  • Providing users with enough time to read and use content, and avoiding design elements that could cause seizures (e.g., excessive flashing).

  • Offering clear and consistent navigation throughout the site to help users find content easily.
     

• Understandable:
   

  • Using clear, concise language that is easy to understand.

  • Maintaining a consistent and predictable website appearance and operation.

  • Assisting users in avoiding and correcting errors, particularly in forms (e.g., clear labels, helpful error messages).
     

• Robust:
   

  • Maximizing compatibility with current and future user agents, including assistive technologies like screen readers (e.g., JAWS, NVDA) and speech recognition software.

  • Using valid and semantic HTML to ensure proper rendering across different browsers and devices.

 

Ongoing Improvement:

 

We understand that accessibility is an ongoing process, not a one-time achievement. We are continually striving to improve our website's accessibility by:

• Conducting regular accessibility audits, using both automated tools and manual testing, to identify and address any potential barriers.

• Staying up-to-date with the latest WCAG guidelines and best practices for e-commerce accessibility in Australia and New Zealand.

• Providing ongoing training to our web development and content teams on accessibility principles and techniques.

• Listening to feedback from our users to inform future improvements.

 

Feedback and Support:

 

Your feedback is invaluable in our efforts to create an accessible website. If you encounter any accessibility barriers while using our Fire Terminator ANZ e-commerce site, or if you have suggestions for improvement, please do not hesitate to contact us:

• Email: [Insert your accessibility contact email here, e.g., info@fireterminator.com.au

• Phone: +61 1800 572 112
   

We are committed to providing you with the information and support you need. If you require any information on our website to be provided in an alternative format, please contact us, and we will do our best to accommodate your request.

Thank you for choosing Fire Terminator ANZ. We are dedicated to ensuring a safe and accessible experience for all our customers.